ITS Campus Knowledge Base
Information Technology Services
We offer a wide range of services for students, faculty and staff, including recommendations for computer purchases; support for enterprise applications; or assisting with desktops, laptops, printers, mobile devices or other related technologies.
Our ITS Campus Knowledge Base is the repository of IT Services documentation designed to help you look up the answer to a wide variety of questions about the technology services available on campus.
Wireless Network
Christopher Newport is now part of the eduroam WiFi network. eduroam (education roaming) is a secure, worldwide roaming access service developed for the international research and education community, available at thousands of institutions worldwide. Christopher Newport provides eduroam network access across the entire campus.
Click below for instructions on connecting to eduroam.
If you plan to travel and would like to know if the eduroam network is available where you are going, please click below.
Once you have successfully connected to eduroam on campus, your device will automatically connect to the eduroam network off campus at participating institutions.
Visitors from institutions participating in eduroam should use the credentials provided by their home university or research institution. Please be aware, if you experience issues authenticating to the eduroam network, you must refer to your home institution's support desk for assistance.
Visitors to Christopher Newport have access to free guest wireless access while on campus. Access to our guest wireless network is available in most buildings and outside on the Great Lawn. Click the link below for directions on how to connect to WiFi-CNU-Guest.
Student Laptop Requirements
Please review our laptop requirements below for information on computer specifications. If you have questions, please contact IT Services at (757) 594-7079 or helpdesk@cnu.edu
Additionally, consider visiting our vendor partners, Hewlett-Packard (HP), Dell and Apple for pricing options and our recommendations for laptops that will work effectively on the CNU network. As a reminder, you will need to maintain an updated anti-virus solution as well as your operating system.
Laptop recommendations to satisfy the university requirement standards
| Major | Type | Example | Estimated cost |
|---|---|---|---|
| All majors in Luter School of Business | PC only | Dell XPS 13* | $2,000 |
| All other majors | PC or Apple | Dell XPS 13*, MacBook Air (M2) | $2,000 - $2,100 |
*Other compatible PC laptops include Lenovo, HP and Microsoft Surface. Chromebooks are not supported.
Fine Arts and Humanities
Recommend students bring computers capable of running Adobe Creative Cloud apps.
Physics, Computer Science and Engineering
Some programs run more smoothly on Windows but can work on macOS.
Electrical Engineering and Computer Engineering
Windows is strongly recommended.
Configuration
| Type | Recommended |
|---|---|
| Processor | Intel Core i7 or Apple m2 or AMD equivalent |
| Memory | 16GB or better |
| Hard drive | 500GB SSD or better |
| Video | Dedicated 1GB (or more) or integrated video |
| Wireless | 802.11ac |
| Warranty | Four-year manufacturer warranty all on hardware, including accidental damage |
| Operating systems | Microsoft Windows 10 or newer (not in S-mode) Apple macOS 11 or newer Full Linux builds newer than July 2022 |
| Software | Microsoft Office 365 is free while enrolled at CNU |
